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Resume

Updated as of JANUARY 2026

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Harikrishna Sureshkumar Pillai

Business Systems Analyst • AI & Data Platforms

Mississauga, ON, Canadalinkedin.com/in/harikrishnapillaispillaiharikrishna@gmail.com

Professional Summary

Business Systems Analyst with 5+ years of experience supporting enterprise data and platform initiatives in regulated financial environments. Experienced in translating business workflows and operational needs into clear, scalable requirements for cloud-based data and analytics platforms across Azure and Databricks. Regularly partners with engineering, data, risk, and compliance teams to ensure solutions are reliable, auditable, and fit for production use. Increasingly involved in initiatives where data products and platforms are designed to support AI and advanced analytics use cases, with a focus on data readiness, governance, and responsible usage.

Experience

May 2024 – Present

CIBC

Consultant, Business System Analysis

April 2022 – May 2024

CIBC

Junior Business System Analyst

August 2020 – September 2021

BSC Corp

Process Analyst

CIBC

Consultant, Business System Analysis • May 2024 – Present

At CIBC, I lead the analysis and delivery of enterprise data and AI readiness initiatives, coordinating priorities across Engineering, Risk, Compliance, and Business stakeholders.

  • Analyzed large, multi-source datasets using SQL and Excel to identify performance drivers and data quality issues supporting executive decision-making.
  • Supported resource prioritization and roadmap planning by providing data-backed recommendations and intake estimates.
  • Standardized data governance and metadata practices across 15+ stakeholder groups, improving compliance and usability.
  • Delivered 30+ enterprise initiatives by coordinating complex requirements between technical teams and regulatory stakeholders.
  • Recipient of three CIBC Purpose 250 Awards for contributions to enterprise data and regulatory reporting.
  • Mentored and onboarded 5 new analysts, reducing ramp-up time and improving delivery consistency.
  • Supported QA in UAT, deployment, and test planning for cloud & AI/ML platforms.
  • Completed 55+ detailed project intake estimations for executive-level prioritization.

Core Competencies

Technology & Platforms

Azure (ADF, ADLS Gen2, IAM), Databricks (Unity Catalog, DLT), SwiftUI, iOS Development, LLMs, SQL, Python, Prompt Engineering, R, AI/ML Platforms, REST APIs, n8n

Business & Strategy

Technology Business Development, Stakeholder Management, Technology Advisory, Solution Evaluation, Gap Analysis, Commercial Value Assessment

Data & Governance

Enterprise Data Platforms, Regulatory Reporting (OSFI, FINTRAC, EFT), Metadata Management, Data Governance, Compliance, Responsible AI & Ethics

Delivery & Execution

Agile & Waterfall, Project Intake & Estimation, Cross-Functional Coordination, Executive Reporting

Tools

Git, Confluence, Visual Studio Code, MS Suite, JIRA, Visio, ServiceNow

Requirements & Delivery Artifacts

User Stories, BRDs, SRDs, IRDs, STMs, Interface Agreements (IAs)

Education

Post-Graduate Diploma, Electronics Engineering Technology

Centennial College, Toronto, 2018 – 2020

Bachelor of Technology, Electronics and Communication Engineering

Mahatma Gandhi University, India, 2012 – 2016

Active Credentials

Microsoft Azure AI Fundamentals (AI-900)

Microsoft•ID: A9B2...

Microsoft Azure Data Fundamentals (DP-900)

Microsoft•ID: I1V3...

Scrum Fundamentals Certified (SFC)

SCRUMstudy

AI Ethics, Responsible Use, and Creativity

University of Michigan (Coursera)